Terms and Conditions for Q Study

These Terms and Conditions ("Terms") govern your use of the QStudy World website and services. By accessing or using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing and using the services provided by QStudy World ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Services

QStudy World provides educational consulting services including but not limited to:

• University admission consultation and guidance
• Application processing and document verification
• Visa application assistance and support
• Scholarship and financial aid guidance
• Pre-departure orientation and support
• Academic pathway planning and career counseling
• Accommodation and travel arrangements
• Ongoing student support services

3. Client Responsibilities

As a client of QStudy World, you agree to:

• Provide accurate, complete, and up-to-date information
• Submit all required documents in a timely manner
• Meet application deadlines and requirements
• Pay all applicable fees as agreed upon
• Maintain communication with our consultants
• Comply with university and visa requirements
• Inform us of any changes in your circumstances
• Provide truthful and authentic academic records

4. Fees and Payment Terms

4.1 Consultation Services

Our initial consultation services are provided free of charge. Additional services may incur fees as communicated during the consultation process.

4.2 Application Processing Fees

University application fees, visa processing fees, and other third-party costs are the responsibility of the client and are payable directly to the relevant authorities or institutions.

4.3 Payment Terms

Any applicable fees must be paid according to the agreed payment schedule. Late payments may result in suspension of services.

5. Service Limitations and Disclaimers

5.1 Admission Guarantees

While we strive to provide the best possible guidance and support, we cannot guarantee university admission, visa approval, or scholarship awards. These decisions are ultimately made by the respective universities, immigration authorities, and scholarship committees.

5.2 Information Accuracy

We provide information based on current knowledge and official sources. However, policies, requirements, and procedures may change without notice. We recommend verifying all information directly with the relevant institutions.

5.3 Third-Party Services

We may refer you to third-party service providers for certain services. We are not responsible for the quality, timeliness, or outcomes of services provided by third parties.

6. Intellectual Property Rights

All content, materials, and information provided by QStudy World, including but not limited to guides, templates, and educational materials, are protected by intellectual property laws. You may not reproduce, distribute, or use these materials without our written permission.

7. Confidentiality and Privacy

We are committed to maintaining the confidentiality of your personal information and academic records. We will only share your information with relevant institutions and authorities as necessary for processing your applications, and in accordance with our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, QStudy World shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or opportunities
• Delays in application processing
• University admission rejections
• Visa application denials
• Changes in immigration policies
• Third-party service failures
• Force majeure events

9. Indemnification

You agree to indemnify and hold harmless QStudy World, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any rights of another party.

10. Termination of Services

10.1 Termination by Client

You may terminate our services at any time by providing written notice. However, fees for services already provided are non-refundable.

10.2 Termination by QStudy World

We reserve the right to terminate services if you breach these terms, provide false information, or engage in fraudulent activities.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, war, terrorism, or other force majeure events.

12. Dispute Resolution

12.1 Negotiation

In case of any dispute, both parties agree to first attempt to resolve the matter through good faith negotiations.

12.2 Mediation

If negotiation fails, disputes may be referred to mediation through a mutually agreed mediator.

12.3 Arbitration

Any disputes not resolved through negotiation or mediation shall be subject to binding arbitration in Malaysia under the rules of the Malaysian Arbitration Act.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any legal proceedings shall be conducted in the courts of Malaysia.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and QStudy World regarding the use of our services and supersede all prior agreements and understandings.

16. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes acceptance of the updated terms.

17. Contact Information

For questions, concerns, or clarifications regarding these Terms and Conditions, please contact us:

18. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have read and understood our Privacy Policy.